The use of the internet services of Sockelshop.de is based on the following terms and conditions. So it is the basis of the contractual relationship between us and the customer.
§1. contract conclusion
The contract does not exist before you have recieved a confirmation of order from us.
With your order you make a firm offer to us to conclude the contract.
We reserve the right to reject your order without giving any reasons.
§2. ordering
During the process of ordering you will pass through different entry masks, which are to use as follows:
step 1:
The products you want to buy can be added to the cart by clicking on the "buy now" button, which is placed right under the article report.
It is also possible to add products to the cart by using the "Add to cart" button, placed under the product detail view. You can use this practice with all products you want to buy until you have finished your shopping.
At any time you can click on the "shopping cart" button to see your chosen products, correct the number of pieces or delete items.
step 2:
When you have finished your shopping and want to place your order, either click the "checkout" button in the main navigation bar or use the "checkout" button in the cart to get to the order form.
step 3:
Now you can see the mask "Please sign in".
If you are a new customer, pleas click on the "continue" button.
Then you will reach the register form, where you can enter your personal information like name, delivery and billing address etc., to register in our system. After the registration you will get to step 4.
If you are already a customer of our services you can login on the "Sign in" mask by entering your e-mail address and the password, you defined. After that you will get to step 4.
step 4:
Now you can see the shipping information mask. There you can change your delivera address and enter comments, regarding to your order.
After having done these entries, please use the "continue" button to get to step 5.
step 5:
You can see now the mask "payment information". Here you have got the possibility of entering a different billing address and decide which form of payment you prefer. Having checked your entries and chosen a form of payment, please confirm having read our general terms and conditions and that you agree with it. Without your confirmation the ordering process cannot go on. When you have done all entries, please click the "confirm order" button.
With that last Stepp your order is completed and you will recieve a confirmation of order via e-mail.
§3. saving of the wording of the contract
We save your order and the ordering data you have entered.
You have got the possibility of printing out the confirmation of order, if you want to. After having confirmed your order by clicking the "confirm order" button you can see the advice "Thanks for shopping with us online!". Here you can print out your order with all entered data. You will also recieve a confirmation of order via e-mail, if you have entered your e-mail address. By logging-in into our system again, you can check your order at any time.
§4. costs and terms of payment
All prices are in EURO. The contarctual currency is EURO, so the bills have to be paid in EURO.
Our bills are payable immediately and directly, without deductions, defrayable. The payment is deemed to be done, when Sockelshop.de can possess the whole amount invoiced. In case of shipping, the payment has to be done per bill or per prepayment. In case of collection, the payment can be done in cash. We reserve the payment per bill for authorised customers. Deliveries to foreign countries cant only be done by defrayal per prepayment. All our prices are plus mailing expenses, but include the legal sales tax. The mailing expenses depend on weight and number of packets.
§5. delivery, shipping and transfer of perils
Only Sockelshop.de has the right to choose a mail-order establishment.
Part-delivery is possible if this can be expected of the customer and the agreement of the customer to do part-delivery has been given. hat.
The peril is borne by the customer, when the shipment is given to the customer by the mail-order establishment.
§6. right of withdrawal
(1) right of withdrawal
Any customer has the right to revoke his/her contractual statement in writing (e.g. Letter, e-mail, fax) or by returning the goods ?if already sent to him/her within these two weeks- without stating reasons within 2 weeks.
The 2-week period starts after reception of this instruction in writing, but not before reception of the goods (in case of repeated delivery of similar goods not before reception of the first partial delivery) and neither before fullfillment of our duty to inform accordant to § 312c II BGB in conjunction with § 1 I, II and IV BGB-InfoV as well as our duty accordant to § 312e I 1 BGB in conjunction with § 3 BGB-InfoV. To preserve the cancellation period, just send to us the cancellation in writing or the goods in time.
In case of a valid cancellation the on both sites received goods or payments must be returned, as well as benefits gathered from this (e.g. interests). Given you are unable to return the goods to us in the original state, you might be obliged to pay compensation. This does not apply, if the damage of the goods was only done by checking them, as usual in a shop. Payment of compensation can be avoided by not using the good as your property and by not doing anything that might reduce the value of the goods.
Conveyable items have to be returned to us at our expence and risk. The reshipment is at your expence if the delivered goods are those you have ordered and the goodsŽ price does not exceed the amount of 40 Euro or if the price does exceed 40 Euro and you have not paid the price in full or in an agreed part up to the time of cancellation. Elsewise reshipment is at our expence. Nonconveyable items will be picked up from you. Repayments must be maid within a 30-day period. The period starts for you after sending your cancellation of contract or after reshipping the goods. The period starts for us after reception of either goods or cancellation of contract.
If you are entrepreneur accordant to § 14 BGB and you bought our goods as an entrepreneur you do not have a right of withdrawal.
(2) exclusion of the right of withdrawal
A right of withdrawal does not exist if:
- the delivered goods where individually customized or cannot be reshipped because of their very nature or with reduced storage life or with exceeded storage life
- the deliverd goods are newspapers or magazines
§7. warranty / disclaimer
We guarantee the faultlessness of our products for a period of two years, excluding normal wear. Insignificant irregularities in color, dimensions and/or other characteristics do not justify any claims, particularly not warranty.
We do not warrant for defects or damages, caused by inappropriate use, nonobservance of the instruction manual and faulty or careless handling. The same applies in case of damages , caused by inappropriate assembly or force majeure like fire etc., unless the customer can proof that these circumstances did not cause the damage.
Does a defect occur within one year after delivery, is the customer able to demand removal of defects or delivery of products that are free of defects (supplemetary performace).
Further rights, particularly rescission of the sales contract, can only be claimed after an adequate period of time for supplemetary performace or after the second failure of supplemetary performace.
Ensuring plaster/ceramic kits: We limit the guarantee of plaster/ceramic kits such as ruined buildings, wall pieces, etc.. these items are only partially capable of shipping. Despite careful packaging the fracture of such components can not be avoided, due to the fracture properties of the material. The customer should be aware of the fact that such kits are susceptible to ruptures of components and these may need to be re-glued. Claims arising out of "reparable" fractures can not be accepted because they can be corrected by simply sticking again.
Missing parts in plastik kits: The customer has to chek immediately upon receipt for completeness and in case of missing parts to claim it within 14 days. Complaints that extend beyond that period, can not be accepted.
§8. privacy
We have the right to handle all data, concernig the businness connection between us an the customer, accordant to the German Data Protection Act.
We basically do not transmit this data to a third party. Our service partners, who need your data for order processing (e.g. the mail order establishment, who is instructed to do the delivery or the bank, who does the handling of payments), are excluded from that. The in that case transmitted information is minimized to the piece, which is necessary for order processing.
§9. legal advice
The dispatch of models and equipment for the military model construction at our shop is in accordance with §86 StGB, which says, that the usage and the distribution of badges and signs from unconstitutional organisation are prohibited under penalty. We operate our own company with a vehement rejection of any kind of Nazi symbols and dissociate ourselves from Nazi ideas.
If you purchase our products, please note, that we are obliged to deface or remove each banned symbol such as swastikas, SS runes or other forbidden insignia to ensure this law.
If such symbols are found at the Model itself or on decals, they will be either removed or defaced by us. Usually, these "denazification" has been already done by the importers of this products, if this products are imported from abroad.
This action does not damage the product and is within the meaning of German law. To lodge a claim for compensation for this reason is excluded.
We are not liable for literal mistakes.
All on our website used brand logos are owned by their creators.
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